If this is your first time operating the device, you might want to check our installation guidelines.
If you have already used the Therm-App™ device, please try the following:
- Disconnect both sides of the cable, then reconnect it .
- Restart your phone, then try launching Therm-App™ again.
- Uninstall Therm-App™, then reinstall Therm-App™ application.